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Here is a selection of latest comments gathered from our users and people viewing the webpages.

About the web pages

"Young people’s emotional health resources are amazing! My teenage daughter and I certainly learnt a lot from the information on a range of topics. Thank you to the Emotional Health Service and local offer team for organising this on the website."

"Emotional Health Service pages for young people are a fantastic resource!" 

"Maybe you could consider emotional health resources or page (on the Young People's Hub on the SEND Local Offer) about reducing anxiety or more broadly looking after your mental health? Alternatively you could just put link somewhere from young people’s hub to emotional health service information already on other areas? "

"Could emotional health information be added to the Young People's Hub (on the SEND Local Offer)? Also maybe a page about 'ways to de-stress', including resources for reducing anxiety and encouraging relaxation and confidence-building, would be a useful addition?"

About the service

 

Young people comments - 

"It was good.  I would recommend it to people with mental health issues."
"I was listened to and it really helped"
"The people who work here are very friendly and have helped me a lot"
"People understood me as they've met people like me before."
"I feel like I was listened to and explanations were thorough and felt personal"
"The people here took me seriously and listened carefully to everything I said."
"I would have liked more sessions."
"The people here are really kind and welcoming. The interaction and communication aspects were amazing."
"Jacqui was really nice"
"A shorter waiting time would be good as people have to deal with their difficulties for a while before getting any help"
"I felt listened to. I felt like I was encouraged to move forward and broaden my thinking. I felt respected"
"That they respect my worries and help to me feel better. I have definitely improved since before I had sessions here."
"Free, open space to explore my feelings without judgement"
 

Parent comments -

"It's been a very long road, but xxx so opened up to his psychologist and she listened"
"He felt he was listened to and understood, he felt comfortable coming here. The strategies he needs to use were explained very well and he felt very much a part in coming up with the strategies. "
"The only thing is around waiting times and amount of support you can give. We know that this isn't something within your control and you do the best you can with the resources you have."
"Jo Murray has been brilliant - a source of great help & advice. We are very grateful."
"The support was excellent. We have felt dismissed or patronised by other agencies in the past. However Jo Steer has listened and given useful advice."
"A drinks machine in the waiting area would have been good"
"We have been helped greatly by Jo Murray - the family therapy has been really helpful. More units definitely needed for the amount of children needing help."
"I feel there have been many improvements in my daughter's attitude and thought process, but I don't feel 8 appointments are sufficient enough "
"Very helpful and certainly noticed improvements in my son's anxiety"