Single Point of Access (SPA) team

Achieving for Children's Single Point of Access (SPA) allows professionals and/or families to refer a child, young person or parent/carer that needs support in some way by contacting our SPA Team.  Referral is made by telephone or e-mail via the Kingston or Richmond Council websites.

However protecting children and young people from harm is one of the most important things we do.  We are committed to ensuring that all children with additional needs are identified early, referred to appropriate services and monitored through effective information sharing between agencies and professionals.  The Single Point of Access (SPA) acts as a central information hub.  The SPA streamlines and rationalises any contact we receive, whether it is from a member of the public or a professional, relating to support, information and including child protection or safeguarding.

You can tell us about a child, young person or parent/carer that needs support in some way by contacting the SPA Team. You may be concerned about the child's developmental needs, issues that the parent or carer is experiencing, or you may suspect a child is being neglected or subjected to physical, sexual, or emotional abuse.

The location of the SPA is Guildhall 2, Kingston.  Call 020 8547 5008 from 8am to 6pm, Monday to Friday, or 020 8770 5000 out of hours.

 

Download the SPA Referral Process - information for professionals


For more information Single Point of Access (opens a page on the Kingston Council web site).
For more information Single Point of Access (opens a page on the Richmond Council web site).

Urgent calls

Call 999 if you think a child or young person is in immediate danger.

Local Safeguarding Children’s Board (LSCB)

​Kingston and Richmond Local Safeguarding Children’s Boards (LSCB) are statutory bodies which is responsible for ensuring that all agencies working with children, young people and families work well together to promote children’s safety and welfare. The boards coordinate the work of local agencies and check their quality to ensure children’s safeguarding is effective. Both boards are led by independent chair, Deborah Lightfoot.

Both LSCBs monitor and review child protection and child safety policies, procedures and practices. They coordinate and provide inter-agency training for staff across the boroughs who work with children and families. Their job is to have an overview of how effectively children are safeguarded and identify improvements where necessary. For this reason, the LSCBs are independent bodies that can check on the work of all organisations that working with children.

Local Safeguarding Children's Board (opens a page on an external web site)

Read the latest LSCB newsletters

LSCB leaflet (opens a pdf)

LSCB leaflet (Korean version) (opens a pdf)