DisabledGo

Both Kingston and Richmond councils work in partnership with DisabledGo to offer useful information about which local venues, shops and services are accessible in our local areas.

Visit the DisabledGo site for information about:

Kingston (opens an external website)

Richmond (opens an external website)

The guide offers anyone living, working or visiting  boroughs the means to find detailed access information about all kinds of shops, pubs, restaurants, hotels, theatres, services and more. Information is provided on the accessibility of mobility aids; access for people with physical or sensory concerns; and other disability access issues.

Set out in a simple, easy to read, and easy to use, format the guide can be searched through the following headings: 

  • Community - covering groups, centres, information 
  • Entertainment, Culture and Leisure - tourist attractions, sports facilities, bars 
  • Public an Professional - banks, public buildings, vets, opticians 
  • Travel and Accommodation - car parks, hotels, transport, and 
  • Retail and Shopping - hairdressers, clothes shops, post offices

More importantly, the guide gives residents, visitors and workers the opportunity to exercise real choices in everyday matters by: -

  • Encouraging businesses and other service providers to enhance their premises and services to meet the needs of all clients.
  • Encouraging businesses and services to increase their client base through improved access for all and consequently expand their market.
  • Providing greater security by giving prior knowledge of a venue or a service's accessibility.
  • Creating an inclusive environment in the borough by developing more opportunities for everyone to participate as full and equal citizens, and
  • Providing service that can be used by everyone.
 
Radar NKS Scheme

The National Key Scheme (NKS) offers disabled people independent access to locked public toilets around the country. Toilets fitted with National Key Scheme (NKS) locks can now be found in shopping centres, pubs, cafés, department stores, bus and train stations and many other locations in most parts of the country.

Visit the Disability Rights Uk website or the CarersTrust website to find out more about the scheme and how to get a key.

There is also smartphone app which shows locations of Radar toilets with added walking and driving directions. Search your online store for "Radar toilet key app". 

Accessible toilets and changing places

There is a disabled toilet with a hoist and changing table on the top floor of Bentalls Store in Kingston. Our information is that it is the 3rd loo on the left and may not be signposted as a changing place.

You can find details of community toilets on the local authority websites.

Richmond (opens an external website)

Kingston (opens an external website)


Outside the Local Area

These can be located nationally and throughout London on the following websites:

Changing Places (opens an external website)

Toilet Map (opens an external website)


‚ÄčTransport for London 

Transport for London have a wide range of accessibilty guides including a tube station map showing the locations of all the accessible toilets (opens a pdf) and different versions of the tube map which show the number of steps or time it takes to walks between tube locations. You may find this useful if travelling on the tube is difficult for your child.

Tube station map showing the locations of all the accessible toilets (opens a pdf)

Visit the Walking advice page on the TfL website (opens an external website)

View the whole range of TfL accessibility guides (opens an external website)