Achieving for Children (AfC) worked with parents, young people, voluntary organisations and professionals to develop the initial design and content of the Local Offer website. This is called co-production. AfC are grateful for the work that user groups and young people have contributed to the design and page content of the site so far.
The SEND Champions explain their involvement.
How we continue to work together to produce and develop the Local Offer
The Local Offer will never be "finished" and will always be developing. This is because we will continue to work in co-production to review the content of the Local Offer in terms of the services offered and the type information provided. This will also include the way the Local Offer is presented on the website and in other formats.
The Local Offer should be:
- accessible – using clear, jargon free language and presenting information in a range of formats to make sure that it can be easily understood by children, young people and their parents / carers.
- signposting available support – providing information about what support is available, when and where it can be accessed.
- up to date – maintained and relevant.
- easy to navigate – making finding information online and in other formats easy.
- visually attractive – looking appealing and functional, including on mobile / tablet devices.
- transparent – providing impartial, accurate and honest information, advice and guidance.
Gaps in service will be identified through consultation with parents, young people, voluntary organisations and professionals. The Local Offer website is capable of monitoring web usage and has a reporting facility that will tell us when users have searched for some thing that isn't available.
Local Offer Development Group (LODG)
The Local Offer Content Manager chairs regular meetings of a LODG. The group discusses and makes decisions about the management and development of the Local Offer website.
The group consists of:
- Young person (representing and feeding back to a wider group of young people)*
- Parent representatives from SEND Family Voices*
- Member of SENDIASS service
- Participation Team
- Education Representative
- Other invitees or guests as and when subject requires
SEND Family Voices*
Involving children and young people
We consult with children and young people with support from our Participation Team. The Participation Team work directly with young people on a range of topics and areas of the Local Offer including gathering the views and voices of children and young people. An example of this would be young people with SEND carrying out consultations in schools about the Local Offer website and Education, Health and Care plans. This included special schools and pupils with SEN in mainstream settings.