We are pleased to publish the latest comments and feedback we have received from children, young people, families and others, as well our response to what you have told us. We will make sure that all details will be published in a format which means it will not be possible to identify individuals.

Feedback and comments are invited from children and young people, parents and carers, professional and partner users and gathered by a variety of methods:

  • Working with children and young people through our *Participation Team
  • Via our Parent Representation Group - SEND Family Voices
  • Through formal consultation 
  • Through the Contact Us form on this website
  • Via email to sendlocaloffer@achievingforchildren.org.uk
  • By telephone directly to the Local Offer Content Manager on 020 8547 4722
  • Through discussion at **Local Offer Development Group meetings
  • Face to face at outreach and attendance at events
  • By electonic user surveys 
  • Through comments fed back through any professional or partnership colleagues
*Participation with children and young people

We consult with children and young people with support from our Participation Team. The Participation Team work directly with young people on a range of topics and areas of the Local Offer, including gathering the views and voices of children and young people. An example of this would be young people with SEND carrying out consultations in schools about the Local Offer website and Education, Health and Care plans.  This included special schools and pupils with SEN in mainstream settings.  

View the Young People's Consultation Report

The Participation Team, working with young people, support professionals to develop accessible information such as surveys and consultation documents.


** Local Offer Development Group (LODG)

The Local Offer Content Manager chairs regular meetings of the LODG. The group discusses and makes decisions about the management and development of the Local Offer website. 

The group consists of:

  • young person (representing and feeding back to a wider group of young people) 
  • parent representatives from SEND Family Voices
  • member of SENDIAS service
  • Participation Team 
  • other invitees or guests as, and when, subject requires
How we publish feedback 

We will publish comments received if they relate to:

  • the content of our Local Offer, which includes the quality of existing provision and any gaps in the provision
  • the accessibility of information in the Local Offer
  • how the Local Offer has been developed or reviewed

We will publish a summary of comments received at least annually.

We will publish our responses to comments received, including details of the action we intend to take or have taken. Any action taken will be done in consultation with families and young people with SEND.

Read "You Said, We Did" from May 2017

Read "You Said, We Did" from April 2016

Read "You Said, We did" from September 2015