Organisation/Service Details

Organisation Details

Description of activity

The Walk-in Centre is staffed by experienced nurses and offers advice and treatment for adults and children with minor injuries and illnesses such as:

Coughs and colds, urinary tract infections, earache and sore throats, headaches and rashes
Cuts and bruises
Strains and sprains – and possible fractures
Superficial burns and scalds
Wounds requiring stitching/closure
Bites and stings
Minor head injuries
Tetanus immunisation if you need one following burns and lacerations
Minor skin and tissue infections
Removal of foreign bodies from eyes, ears and noses
Emergency contraception

We also have an x-ray department and pharmacy at the hospital.

Do I have to make an appointment?
No appointment is necessary. All our patients have an initial assessment shortly after arriving at the centre. While we aim for everyone to be seen as quickly as possible, there will sometimes be situations where patients need to been treated more quickly than others.

Who will I be seen by?
The centre is staffed by experienced nurse practitioners. These are nurses who have advanced nursing qualifications. There is also a GP at the walk-in centre between 6.30pm-10pm weekdays and all day on weekends and bank holidays. This is for patients who need more urgent treatment at times when it is not possible for you to see your GP.

We cannot offer advice or treatment on the following:

Repeat prescription requests
Prescription changes
Tranquilliser and sedative medication prescribing
Unusual prescriptions
Sickness certificates
Family planning other than emergency contraception
Chronic eye conditions
Dental problems
Pregnancy problems
Sexual health conditions
Significant mental health conditions
Childhood immunisations
Travel vaccinations
Drug addiction / methadone prescriptions
Removal of ear wax

If you arrive at the walk-in centre and have any of the following conditions, you will be immediately transferred by ambulance to hospital:

Significant head inquiry
Spinal neck conditions
Possible stroke
Chest pains
Acute allergic reactions

We want to ensure you get the right care and sometimes you may be directed to other local services if we cannot help you.

Does the walk-in centre cater for all age groups?
Yes, we cater for both adults and children.

Please note we are unable to x-ray children under the age of two. Children under two may be referred to their own GP during surgery opening hours.

Is there a pharmacy at the walk-in centre?
Yes. There is a pharmacy at the entrance to the hospital which offers a range of over-the-counter treatments.

Organisation Contact Details

Address and Accessibility

Address Details

Address 1
Teddington Memorial Hospital
Address 2
Hampton Road
TW11 0JL


Which categories suit this organisation?

Local Offer Position
Health Services

Age Range

Age of Users
From 0 To 25